Platform Rules
These Terms and Conditions govern your use of the fbm app platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to these terms. Please read this page carefully before you start playing.
Last updated: January 2025
To use fbm app, you must be at least 18 years of age and a resident of the Philippines. By creating an account, you confirm that you meet both of these requirements and thatyou are legally permitted to participate in online entertainment activities in your jurisdiction. The platform is intended solely for personal, non-commercial use by individual players based in the Philippines. Persons who are currently excluded from gaming platforms, whether voluntarily or by court or regulatory order, are not permitted to register or maintain an account on fbm app. We reserve the right to request proof of age and identity at any time, and accounts found to belong to underage users will be closed immediately with any balance handled in accordance with applicable regulations. If you are unsure whether you qualify, please review our FAQ page before proceeding.
Each player is permitted to hold only one account on fbm app. Creating duplicate or multiple accounts is strictly prohibited and may result in the suspension or permanent closure of all associated accounts. You are responsible for keeping your login credentials — including your username and password — confidential and secure at all times. Any activity that occurs under your account is considered your responsibility, whether or not you personally authorised it, so we strongly recommend using a strong, unique password and logging out after each session on shared devices. If you suspect that your account has been accessed without your permission, you must notify us immediately so that appropriate action can be taken to protect your account.
fbm app may require you to complete an identity verification process before processing withdrawals or at any other point deemed necessary for security or compliance purposes. Verification typically involves submitting a valid government-issued identification document and may include additional supporting documents. Failure to complete verification within a reasonable timeframe may result in temporary restrictions on your account. All personal information submitted during verification is handled in accordance with our Privacy Policy. We do not share your personal data with third parties except where required by law or necessary to process your transactions.
You may request the closure of your account at any time by contacting our support team. We also reserve the right to suspend or close accounts that are found to be in breach of these Terms and Conditions, involved in fraudulent activity, or otherwise acting in a manner that is harmful to the platform or other users. Upon closure, any remaining balance will be handled in accordance with our standard withdrawal procedures, subject to verification requirements being met. Accounts that have been inactive for an extended period may be subject to administrative review.
All games available on fbm app — including casino games, live casino tables, and bingo rooms — are provided for entertainment purposes and are subject to the rules specific to each game type. You agree to participate in all games fairly and in good faith, without attempting to exploit technical errors, glitches, or vulnerabilities in the platform. Any attempt to manipulate game outcomes, use automated software or bots, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension and forfeiture of any associated winnings. Results generated by our games are final once confirmed by the system, and no claims for reversal of legitimate game outcomes will be entertained. If you believe a technical error has affected a game result, you must report it to our support team promptly and refrain from continuing to play until the matter is resolved.
The following actions are strictly prohibited on fbm app and may result in account suspension, permanent ban, and forfeiture of funds: using the platform for any unlawful purpose; providing false or misleading information during registration or verification; attempting to access another player's account; engaging in any form of harassment, abuse, or threatening behaviour toward other users or platform staff; and attempting to reverse-engineer, copy, or reproduce any part of the platform's software or content. We reserve the right to investigate any suspected breach of these conduct rules and to take whatever action we deem appropriate, including reporting the matter to relevant authorities where required by law.
All transactions on fbm app are conducted in Philippine pesos (PHP) through local payment channels available to players in the Philippines. You are responsible for ensuring that the payment details you provide are accurate and belong to an account or method registered in your own name — third-party payment methods are not permitted. Deposits are credited to your account balance once confirmed by the relevant payment provider, and processing times may vary depending on the channel used. For detailed information on how to request a withdrawal and what to expect during the process, please visit our Withdrawal page. fbm app does not charge fees for standard withdrawals, but your payment provider may apply their own charges, which are outside our control.
Withdrawal requests are subject to identity verification being completed and approved on your account. We reserve the right to carry out additional security checks before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. Processing times for withdrawals will vary depending on the payment channel selected and the volume of requests being handled at the time. In cases where a withdrawal request is flagged for review, we will notify you and aim to resolve the matter as quickly as possible. Any funds that are found to have been obtained through fraudulent activity or in breach of these Terms and Conditions may be withheld pending investigation.
fbm app is committed to promoting responsible gaming among all players in the Philippines. We encourage every player to treat gaming as a form of entertainment and to set personal limits on the time and money they spend on the platform. If you feel that your gaming activity is becoming difficult to control, or if it is negatively affecting your finances, relationships, or wellbeing, we strongly encourage you to seek help and to make use of the self-exclusion and limit-setting tools available to you. Detailed guidance on responsible gaming practices, as well as information on support resources available in the Philippines, can be found on our Responsible Gaming page. We reserve the right to impose limits or restrictions on any account where we have reason to believe that a player may be experiencing difficulties related to their gaming behaviour.
fbm app provides its platform on an "as available" basis and does not guarantee uninterrupted access to any part of the site at all times. We will not be liable for any losses arising from technical issues, service interruptions, or circumstances beyond our reasonable control, including but not limited to network outages, payment provider delays, or force majeure events. To the fullest extent permitted by applicable law, our total liability to any player in connection with their use of the platform shall be limited to the amount of funds held in that player's account at the time the claim arises. Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, or any other matter that cannot be excluded by law.
We reserve the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Your continued use of fbm app after any changes have been published constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with any changes to these terms, you should stop using the platform and may request account closure in accordance with the process described in Section 2 above.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of fbm app that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the competent courts of the Philippines. If you have a complaint or concern about any aspect of the platform, we encourage you to contact our support team in the first instance so that we can work toward a resolution. Further information on how to raise a concern is available on our FAQ page.
Now that you have reviewed the fbm app Terms and Conditions, you are ready to create your account and explore casino games, live casino tables, and bingo rooms — all from your mobile browser, with Philippine peso payouts through local payment channels.